healthcarefacts

Nursing home in Lakeland, Florida

Lakeland Hills Center

Medicare and Medicaid

610 E BELLA VISTA DR, Lakeland, FL 33805
(863) 688-8591

CMS star ratings

CMS gives this nursing home an overall star rating of 2 out of 5. Each rating is compared with the mean of rated nursing homes in Florida (691 for the overall rating) and in the U.S. (14,565). How to read an inspection report.

Overall rating

  • This nursing home2
  • Florida average3.3 (691 rated)
  • U.S. average3.0 (14,565 rated)

Health inspections

  • This nursing home1
  • Florida average2.9 (691 rated)
  • U.S. average2.8 (14,565 rated)

Staffing

  • This nursing home1
  • Florida average3.3 (686 rated)
  • U.S. average2.9 (14,494 rated)

Quality measures

  • This nursing home5
  • Florida average4.2 (686 rated)
  • U.S. average3.6 (14,495 rated)

Health inspections

Most recent standard health inspection (rating cycle 1): Mar 12, 2026. CMS counts 14 health deficiencies in rating cycle 1.

  • This nursing home14
  • Florida average7.1 (694 with data)
  • U.S. average9.2 (14,652 with data)

Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.

Deficiencies since Sep 30, 2023

Inspectors cited 22 health deficiencies on 5 inspection dates since Sep 30, 2023. By level of harm: 3 immediate jeopardy, 19 potential for harm.

  • 3 Immediate jeopardy to resident health or safety
  • 0 Actual harm
  • 19 No actual harm, potential for more than minimal harm
  • 0 No actual harm, potential for minimal harm
The 10 most recent of 22 health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Apr 16, 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction May 16, 2026
Mar 12, 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction May 16, 2026
Mar 12, 2026F0565Honor the resident's right to organize and participate in resident/family groups in the facility.Resident Rights DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesResident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction May 16, 2026
Mar 12, 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0679Provide activities to meet all resident's needs.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Show the other 12 deficiencies
Older health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Mar 12, 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy Service DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0770Provide timely, quality laboratory services/tests to meet the needs of residents.Administration DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Apr 12, 2026
Mar 12, 2026F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Administration DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction May 16, 2026
Mar 12, 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction May 16, 2026
Apr 11, 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation DeficienciesK Immediate jeopardy, patternComplaintDeficient, Provider has date of correction Jun 29, 2025
Apr 11, 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Nursing and Physician Services DeficienciesK Immediate jeopardy, patternComplaintDeficient, Provider has date of correction May 29, 2025
Apr 11, 2025F0760Ensure that residents are free from significant medication errors.Pharmacy Service DeficienciesK Immediate jeopardy, patternComplaintDeficient, Provider has date of correction May 29, 2025
Apr 11, 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Administration DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Jun 29, 2025
Jan 14, 2025F0908Keep all essential equipment working safely.Environmental DeficienciesE Potential for harm, patternComplaintDeficient, Provider has date of correction Feb 14, 2025
Jan 14, 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Feb 14, 2025
Jan 14, 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Feb 14, 2025
Aug 12, 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary DeficienciesF Potential for harm, widespreadComplaintDeficient, Provider has date of correction Sep 11, 2024

Staffing

Total nurse staffing

Reported hours per resident per day.

  • This nursing home3.21 hours
  • Florida average3.82 hours (680 with data)
  • U.S. average3.86 hours (14,351 with data)

Registered nurse staffing

Reported hours per resident per day.

  • This nursing home0.39 hours
  • Florida average0.73 hours (680 with data)
  • U.S. average0.69 hours (14,351 with data)

Nursing staff turnover

Share of nursing staff who left during the year, as reported to CMS.

  • This nursing home50.9%
  • Florida average41.4% (646 with data)
  • U.S. average45.8% (13,538 with data)

Penalties

CMS lists 2 penalties for this nursing home: 1 fine totaling $139,373, and 1 payment denial. CMS counts penalties from the last 3 years.

Facility details

Certified beds120
Average residents per day114.3
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
Inside a hospitalNo
Continuing care retirement communityNo
Resident and family councilBoth
Automatic sprinklers in all required areasYes
ChainHearthstone Senior Communities (8 facilities)
Legal business nameLAKELAND HILLS REHABILITATION CENTER, LLC
First approved for Medicare and MedicaidDec 1, 1974
CountyPolk
CMS certification number105283

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Hospitals in Lakeland
HospitalCMS overall ratingTypeEmergency services
Lakeland Regional Medical CenterAcute Care HospitalsYes

All 12 nursing homes and 1 hospital in Lakeland