healthcarefacts

Nursing home in Orlando, Florida

Metro West Nursing and Rehab Center

Medicare and Medicaid

5900 WESTGATE DRIVE, Orlando, FL 32825
(407) 296-8164

CMS star ratings

CMS gives this nursing home an overall star rating of 4 out of 5. Each rating is compared with the mean of rated nursing homes in Florida (691 for the overall rating) and in the U.S. (14,565). How to read an inspection report.

Overall rating

  • This nursing home4
  • Florida average3.3 (691 rated)
  • U.S. average3.0 (14,565 rated)

Health inspections

  • This nursing home3
  • Florida average2.9 (691 rated)
  • U.S. average2.8 (14,565 rated)

Staffing

  • This nursing home3
  • Florida average3.3 (686 rated)
  • U.S. average2.9 (14,494 rated)

Quality measures

  • This nursing home5
  • Florida average4.2 (686 rated)
  • U.S. average3.6 (14,495 rated)

Health inspections

Most recent standard health inspection (rating cycle 1): Aug 28, 2025. CMS counts 6 health deficiencies in rating cycle 1.

  • This nursing home6
  • Florida average7.1 (694 with data)
  • U.S. average9.2 (14,652 with data)

Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.

Deficiencies since Sep 30, 2023

Inspectors cited 17 health deficiencies on 2 inspection dates since Sep 30, 2023. By level of harm: 17 potential for harm.

  • 0 Immediate jeopardy to resident health or safety
  • 0 Actual harm
  • 17 No actual harm, potential for more than minimal harm
  • 0 No actual harm, potential for minimal harm
The 10 most recent of 17 health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Aug 28, 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 28, 2025
Aug 28, 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.Administration DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 28, 2025
Aug 28, 2025F0695Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Sep 28, 2025
Aug 28, 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Sep 28, 2025
Aug 28, 2025F0790Provide routine and 24-hour emergency dental care for each resident.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Sep 28, 2025
Aug 28, 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Sep 28, 2025
Feb 22, 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.Resident Rights DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0759Ensure medication error rates are not 5 percent or greater.Pharmacy Service DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0641Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Mar 22, 2024
Show the other 7 deficiencies
Older health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Feb 22, 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandard, ComplaintDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0692Provide enough food/fluids to maintain a resident's health.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service DeficienciesD Potential for harm, isolatedStandard, ComplaintDeficient, Provider has date of correction Mar 22, 2024
Feb 22, 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Mar 22, 2024

Staffing

Total nurse staffing

Reported hours per resident per day.

  • This nursing home3.68 hours
  • Florida average3.82 hours (680 with data)
  • U.S. average3.86 hours (14,351 with data)

Registered nurse staffing

Reported hours per resident per day.

  • This nursing home0.67 hours
  • Florida average0.73 hours (680 with data)
  • U.S. average0.69 hours (14,351 with data)

Nursing staff turnover

Share of nursing staff who left during the year, as reported to CMS.

  • This nursing home43.2%
  • Florida average41.4% (646 with data)
  • U.S. average45.8% (13,538 with data)

Penalties

CMS lists 0 penalties for this nursing home: 0 fines totaling $0, and 0 payment denials. CMS counts penalties from the last 3 years.

Facility details

Certified beds120
Average residents per day108.2
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
Inside a hospitalNo
Continuing care retirement communityNo
Resident and family councilBoth
Automatic sprinklers in all required areasYes
ChainSovereign Healthcare Holdings (43 facilities)
Legal business nameSOVEREIGN HEALTHCARE OF METRO WEST LLC
First approved for Medicare and MedicaidOct 21, 1994
CountyOrange
CMS certification number105868

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Hospitals in Orlando
HospitalCMS overall ratingTypeEmergency services
Orlando VA Medical CenterAcute Care - Veterans AdministrationYes
Orlando HealthAcute Care HospitalsYes
AdventHealth OrlandoAcute Care HospitalsYes
UCF Lake Nona HospitalAcute Care HospitalsYes
Aspire Health PartnersNot availablePsychiatricNo
Central Florida Behavioral HospitalNot availablePsychiatricNo
Nemours Childrens Hospital, FloridaNot availableChildrensYes
University Behavioral CenterNot availablePsychiatricNo

All 21 nursing homes and 8 hospitals in Orlando