Nursing home in Carrollton, Texas

Mustang Park Therapy and Living Center

Medicare and Medicaid

4501 Plano Parkway, Carrollton, TX 75010
(469) 701-5300

CMS star ratings

CMS gives this nursing home an overall star rating of 1 out of 5. Each rating is compared with the mean of rated nursing homes in Texas (1,165 for the overall rating) and in the U.S. (14,565). How to read an inspection report.

Overall rating

This nursing home1
Texas average2.7 (1,165 rated)
U.S. average3.0 (14,565 rated)

Health inspections

This nursing home2
Texas average2.8 (1,165 rated)
U.S. average2.8 (14,565 rated)

Staffing

This nursing home1
Texas average1.9 (1,163 rated)
U.S. average2.9 (14,494 rated)

Quality measures

This nursing home4
Texas average3.7 (1,162 rated)
U.S. average3.6 (14,495 rated)

Health inspections

Most recent standard health inspection (rating cycle 1): Apr 1, 2026. CMS counts 20 health deficiencies in rating cycle 1.

This nursing home20
Texas average9.4 (1,171 with data)
U.S. average9.2 (14,652 with data)

Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.

Deficiencies since Sep 30, 2023

Inspectors cited 51 health deficiencies on 11 inspection dates since Sep 30, 2023. By level of harm: 1 immediate jeopardy, 2 actual harm, 48 potential for harm.

1 Immediate jeopardy to resident health or safety
2 Actual harm
48 No actual harm, potential for more than minimal harm
0 No actual harm, potential for minimal harm

The 10 most recent of 51 health deficiencies since Sep 30, 2023
Date	Tag	Deficiency	Scope and severity	Inspection type	Status
Jul 8, 2026	F0677	Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has no plan of correction
Jul 8, 2026	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has no plan of correction
Apr 1, 2026	F0558	Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Apr 2, 2026
Apr 1, 2026	F0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Apr 2, 2026
Apr 1, 2026	F0809	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction May 1, 2026
Apr 1, 2026	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction May 1, 2026
Apr 1, 2026	F0880	Provide and implement an infection prevention and control program.Infection Control Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction May 1, 2026
Apr 1, 2026	F0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Resident Rights Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction May 1, 2026
Apr 1, 2026	F0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction May 1, 2026
Dec 10, 2025	F0558	Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 20, 2025

Show the other 41 deficiencies

Older health deficiencies since Sep 30, 2023
Date	Tag	Deficiency	Scope and severity	Inspection type	Status
Dec 10, 2025	F0585	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident Rights Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 20, 2025
Dec 10, 2025	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 20, 2025
Dec 10, 2025	F0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 20, 2025
Dec 10, 2025	F0919	Make sure that a working call system is available in each resident's bathroom and bathing area.Environmental Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 20, 2025
Dec 3, 2025	F0558	Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 13, 2025
Dec 3, 2025	F0880	Provide and implement an infection prevention and control program.Infection Control Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 13, 2025
Nov 26, 2025	F0558	Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has date of correction Dec 6, 2025
Nov 26, 2025	F0677	Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has date of correction Dec 6, 2025
Nov 26, 2025	F0695	Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has date of correction Dec 6, 2025
Nov 26, 2025	F0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Dec 6, 2025
Apr 16, 2025	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies	J Immediate jeopardy, isolated	Complaint	Past Non-Compliance Mar 14, 2025
Apr 16, 2025	F0791	Provide or obtain dental services for each resident.Quality of Life and Care Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction May 16, 2025
Jan 8, 2025	F0851	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Administration Deficiencies	F Potential for harm, widespread	Standard	Deficient, Provider has date of correction Jan 31, 2025
Jan 8, 2025	F0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Standard, Complaint	Deficient, Provider has date of correction Jan 31, 2025
Jan 8, 2025	F0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 31, 2025
Jan 8, 2025	F0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 31, 2025
Jan 8, 2025	F0880	Provide and implement an infection prevention and control program.Infection Control Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 31, 2025
Mar 28, 2024	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has date of correction Apr 19, 2024
Mar 28, 2024	F0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Apr 19, 2024
Mar 28, 2024	F0880	Provide and implement an infection prevention and control program.Infection Control Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Apr 19, 2024
Mar 1, 2024	F0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident Rights Deficiencies	G Actual harm, isolated	Complaint	Deficient, Provider has date of correction Apr 5, 2024
Mar 1, 2024	F0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies	G Actual harm, isolated	Complaint	Deficient, Provider has date of correction Apr 5, 2024
Dec 7, 2023	F0851	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.Administration Deficiencies	F Potential for harm, widespread	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and Exploitation Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0638	Assure that each resident’s assessment is updated at least once every 3 months.Resident Assessment and Care Planning Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0727	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Nursing and Physician Services Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Pharmacy Service Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies	E Potential for harm, pattern	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0880	Provide and implement an infection prevention and control program.Infection Control Deficiencies	E Potential for harm, pattern	Standard, Complaint	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0558	Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0694	Provide for the safe, appropriate administration of IV fluids for a resident when needed.Quality of Life and Care Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 5, 2024
Dec 7, 2023	F0770	Provide timely, quality laboratory services/tests to meet the needs of residents.Administration Deficiencies	D Potential for harm, isolated	Standard	Deficient, Provider has date of correction Jan 5, 2024
Oct 31, 2023	F0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has date of correction Nov 7, 2023
Oct 31, 2023	F0585	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident Rights Deficiencies	E Potential for harm, pattern	Complaint	Deficient, Provider has date of correction Nov 24, 2023
Oct 31, 2023	F0677	Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Nov 24, 2023
Oct 31, 2023	F0908	Keep all essential equipment working safely.Environmental Deficiencies	D Potential for harm, isolated	Complaint	Deficient, Provider has date of correction Nov 11, 2023

Staffing

Total nurse staffing

Reported hours per resident per day.

This nursing home3.11 hours
Texas average3.39 hours (1,148 with data)
U.S. average3.86 hours (14,351 with data)

Registered nurse staffing

Reported hours per resident per day.

This nursing home0.50 hours
Texas average0.43 hours (1,148 with data)
U.S. average0.69 hours (14,351 with data)

Nursing staff turnover

Share of nursing staff who left during the year, as reported to CMS.^[26]

This nursing homeNot available
Texas average55.3% (1,051 with data)
U.S. average45.8% (13,538 with data)

Penalties

CMS lists 3 penalties for this nursing home: 2 fines totaling $18,275, and 1 payment denial. CMS counts penalties from the last 3 years.

Facility details

Certified beds	120
Average residents per day	54.0
Ownership	For profit - Corporation
Provider type	Medicare and Medicaid
Inside a hospital	No
Continuing care retirement community	No
Resident and family council	Resident
Automatic sprinklers in all required areas	Yes
Chain	Not part of a chain in the CMS file
Legal business name	WEST WHARTON COUNTY HOSPITAL DISTRICT
First approved for Medicare and Medicaid	Sep 5, 2014
County	Denton
CMS certification number	676363

Also in Carrollton

Other nursing homes in Carrollton
Nursing home	Certified beds	Ownership
The Madison on Marsh	125	For profit - Corporation
Carrollton Health and Rehabilitation Center	120	Government - Hospital district
Brookhaven Nursing and Rehabilitation Center	180	For profit - Corporation
Heritage Gardens Rehabilitation and Healthcare	150	For profit - Corporation

Hospitals in Carrollton
Hospital	CMS overall rating	Type	Emergency services
Carrollton Regional Medical Center		Acute Care Hospitals	Yes
Carrollton Springs	Not available	Psychiatric	No

All 5 nursing homes and 2 hospitals in Carrollton

CMS footnotes on this page

[26]: This facility did not submit staffing data or submitted staffing data that is considered to be invalid for the purpose of calculating turnover. This measure will receive the minimum points for calculating the overall staffing score and rating.