healthcarefacts

Nursing home in Dallas, Texas

Southern Oaks Therapy and Living Center

Medicare and Medicaid

3350 Bonnie View Rd, Dallas, TX 75216
(469) 320-4400

CMS star ratings

CMS gives this nursing home an overall star rating of 3 out of 5. Each rating is compared with the mean of rated nursing homes in Texas (1,165 for the overall rating) and in the U.S. (14,565). How to read an inspection report.

Overall rating

  • This nursing home3
  • Texas average2.7 (1,165 rated)
  • U.S. average3.0 (14,565 rated)

Health inspections

  • This nursing home3
  • Texas average2.8 (1,165 rated)
  • U.S. average2.8 (14,565 rated)

Staffing

  • This nursing home1
  • Texas average1.9 (1,163 rated)
  • U.S. average2.9 (14,494 rated)

Quality measures

  • This nursing home5
  • Texas average3.7 (1,162 rated)
  • U.S. average3.6 (14,495 rated)

Health inspections

Most recent standard health inspection (rating cycle 1): Sep 10, 2025. CMS counts 13 health deficiencies in rating cycle 1.

  • This nursing home13
  • Texas average9.4 (1,171 with data)
  • U.S. average9.2 (14,652 with data)

Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.

Deficiencies since Sep 30, 2023

Inspectors cited 24 health deficiencies on 12 inspection dates since Sep 30, 2023. By level of harm: 24 potential for harm.

  • 0 Immediate jeopardy to resident health or safety
  • 0 Actual harm
  • 24 No actual harm, potential for more than minimal harm
  • 0 No actual harm, potential for minimal harm
The 10 most recent of 24 health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Jul 8, 2026F0558Reasonably accommodate the needs and preferences of each resident.Resident Rights DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has plan of correction Jul 24, 2026
Jul 8, 2026F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.Environmental DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has plan of correction Jul 24, 2026
Jun 4, 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident Rights DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Jun 12, 2026
May 21, 2026F0760Ensure that residents are free from significant medication errors.Pharmacy Service DeficienciesE Potential for harm, patternComplaintDeficient, Provider has date of correction May 29, 2026
May 7, 2026F0692Provide enough food/fluids to maintain a resident's health.Quality of Life and Care DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction May 20, 2026
Apr 21, 2026F0880Provide and implement an infection prevention and control program.Infection Control DeficienciesE Potential for harm, patternComplaintDeficient, Provider has date of correction May 9, 2026
Feb 15, 2026F0558Reasonably accommodate the needs and preferences of each resident.Resident Rights DeficienciesE Potential for harm, patternComplaintDeficient, Provider has date of correction Mar 2, 2026
Feb 15, 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Mar 2, 2026
Feb 6, 2026F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Resident Rights DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Feb 23, 2026
Jan 14, 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care DeficienciesE Potential for harm, patternComplaintDeficient, Provider has date of correction Jan 23, 2026
Show the other 14 deficiencies
Older health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Sep 10, 2025F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.Resident Rights DeficienciesE Potential for harm, patternStandard, ComplaintDeficient, Provider has date of correction Sep 30, 2025
Sep 10, 2025F0583Keep residents' personal and medical records private and confidential.Resident Rights DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 30, 2025
Sep 10, 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Resident Rights DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 30, 2025
May 20, 2025F0880Provide and implement an infection prevention and control program.Infection Control DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction May 21, 2025
Apr 23, 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction May 9, 2025
Apr 23, 2025F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.Quality of Life and Care DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction May 9, 2025
Aug 8, 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental DeficienciesF Potential for harm, widespreadStandardDeficient, Provider has date of correction Sep 7, 2024
Aug 8, 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 7, 2024
Aug 8, 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 7, 2024
Aug 8, 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 7, 2024
Aug 8, 2024F0880Provide and implement an infection prevention and control program.Infection Control DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 7, 2024
Aug 8, 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Environmental DeficienciesE Potential for harm, patternStandardDeficient, Provider has date of correction Sep 7, 2024
Aug 8, 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Oct 31, 2024
Aug 8, 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Sep 7, 2024

Staffing

Total nurse staffing

Reported hours per resident per day.

  • This nursing home2.62 hours
  • Texas average3.39 hours (1,148 with data)
  • U.S. average3.86 hours (14,351 with data)

Registered nurse staffing

Reported hours per resident per day.

  • This nursing home0.28 hours
  • Texas average0.43 hours (1,148 with data)
  • U.S. average0.69 hours (14,351 with data)

Nursing staff turnover

Share of nursing staff who left during the year, as reported to CMS.[27]

  • This nursing homeNot available
  • Texas average55.3% (1,051 with data)
  • U.S. average45.8% (13,538 with data)

Penalties

CMS lists 0 penalties for this nursing home: 0 fines totaling $0, and 0 payment denials. CMS counts penalties from the last 3 years.

Facility details

Certified beds150
Average residents per day70.8
OwnershipFor profit - Corporation
Provider typeMedicare and Medicaid
Inside a hospitalNo
Continuing care retirement communityNo
Resident and family councilResident
Automatic sprinklers in all required areasYes
ChainNot part of a chain in the CMS file
Legal business nameWEST WHARTON COUNTY HOSPITAL DISTRICT
First approved for Medicare and MedicaidNov 18, 2024
CountyDallas
CMS certification number745056

Also in Dallas

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South Dallas Nursing & Rehabilitation91For profit - Limited Liability company
The Highlands Guest Care Center116For profit - Limited Liability company
Hospitals in Dallas
HospitalCMS overall ratingTypeEmergency services
Baylor University Medical CenterAcute Care HospitalsYes
Texas Health Presbyterian Hospital DallasAcute Care HospitalsYes
UT of Texas Southwestern University Hospital - William P. Clements Jr.Acute Care HospitalsYes
Dallas Medical CenterAcute Care HospitalsYes
Medical City Dallas HospitalAcute Care HospitalsYes
Methodist Dallas Medical CenterAcute Care HospitalsYes
Parkland Health & Hospital SystemAcute Care HospitalsYes
Baylor Scott and White Medical Center UptownNot availableAcute Care HospitalsYes

All 33 nursing homes and 19 hospitals in Dallas

CMS footnotes on this page

[27]
This facility submitted staffing data that did not meet the criteria required to calculate a turnover measure. This measure will be excluded from the staffing rating and the staffing score will be rescaled.