Hospital in Jacksonville, Florida
Shands Jacksonville
Acute Care Hospitals
655 W 8th St, Jacksonville, FL 32209
(904) 244-4000
CMS overall star rating
CMS gives this hospital an overall star rating of 4 out of 5. The rating summarizes the measure groups below. How to read hospital star ratings.
Compared with Florida and the U.S.
- This hospital4
- Florida average3.1 (168 rated)
- U.S. average3.2 (3,174 rated)
Averages are the mean overall star rating of hospitals that have one in the CMS file: 168 in Florida, 3,174 nationwide. Hospitals without a rating are left out.
Measure groups
Each square is one measure in the CMS group. The comparison is the one CMS publishes: better than, no different from, or worse than the national rate.
Mortality
Measures of deaths within 30 days of care for certain conditions and procedures.
CMS reported 8 of 8 mortality measures for this hospital; none were worse than the national rate. Better: 1. No different: 7. Worse: 0.
Safety of care
Measures of infections and complications.
CMS reported 7 of 8 safety of care measures for this hospital; none were worse than the national rate. Better: 1. No different: 6. Worse: 0.
Readmission
Measures of unplanned returns to the hospital.
CMS reported 10 of 11 readmission measures for this hospital; none were worse than the national rate. Better: 0. No different: 10. Worse: 0.
Patient experience
CMS reported 15 of 15 patient experience measures for this hospital. This file does not say how they compare with the national rate.
Timely and effective care
CMS reported 9 of 10 timely and effective care measures for this hospital. This file does not say how they compare with the national rate.
Patient survey (HCAHPS)
3,602 patients completed the survey between Oct 1, 2024 to Sep 30, 2025, a response rate of 17%. 70% of surveyed patients said they would definitely recommend the hospital. 68% of surveyed patients rated the hospital 9 or 10 out of 10.
- This hospital3
- Florida average2.7 (165 rated)
- U.S. average3.3 (3,183 rated)
Mean patient survey summary star rating of hospitals that have one.
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Facility details
| Hospital type | Acute Care Hospitals |
|---|---|
| Ownership | Voluntary non-profit - Private |
| Emergency services | Yes |
| Birthing-friendly designation | Yes |
| County | Duval |
| CMS certification number | 100001 |
| Name in CMS file | SHANDS JACKSONVILLE |
Also in Jacksonville
| Hospital | CMS overall rating | Type | Emergency services |
|---|---|---|---|
| Mayo Clinic | Acute Care Hospitals | Yes | |
| Ascension St Vincent's Southside | Acute Care Hospitals | Yes | |
| Baptist Health Medical Center - Jacksonville | Acute Care Hospitals | Yes | |
| Ascension St Vincent's Riverside | Acute Care Hospitals | Yes | |
| HCA Florida Memorial Hospital | Acute Care Hospitals | Yes | |
| NH Jacksonville | Not available | Acute Care - Department of Defense | Yes |
| River Point Behavioral Health | Not available | Psychiatric | No |
| Wekiva Springs | Not available | Psychiatric | No |
| Nursing home | CMS overall rating | Health inspection rating | Certified beds | Ownership |
|---|---|---|---|---|
| River Garden Hebrew Home for the Aged | 180 | Non profit - Corporation | ||
| Terrace of Jacksonville, The | 180 | For profit - Limited Liability company | ||
| First Coast Health and Rehabilitation Center | 100 | Non profit - Corporation | ||
| Riverside Post Acute | 240 | For profit - Corporation | ||
| Vivo Healthcare University | 117 | For profit - Corporation | ||
| Jacksonville Rehabilitation and Nursing | 120 | For profit - Limited Liability company | ||
| Riverwood Center | 240 | For profit - Limited Liability company | ||
| Westside Oaks Rehabilitation & Nursing Center | 180 | For profit - Limited Liability company |