healthcarefacts

Nursing home in Jacksonville, Florida

Riverwood Center

Medicare and Medicaid

2802 PARENTAL HOME ROAD, Jacksonville, FL 32216
(904) 721-0088

CMS star ratings

CMS gives this nursing home an overall star rating of 2 out of 5. Each rating is compared with the mean of rated nursing homes in Florida (691 for the overall rating) and in the U.S. (14,565). How to read an inspection report.

Overall rating

  • This nursing home2
  • Florida average3.3 (691 rated)
  • U.S. average3.0 (14,565 rated)

Health inspections

  • This nursing home2
  • Florida average2.9 (691 rated)
  • U.S. average2.8 (14,565 rated)

Staffing

  • This nursing home3
  • Florida average3.3 (686 rated)
  • U.S. average2.9 (14,494 rated)

Quality measures

  • This nursing home3
  • Florida average4.2 (686 rated)
  • U.S. average3.6 (14,495 rated)

Health inspections

Most recent standard health inspection (rating cycle 1): Jan 9, 2025. CMS counts 8 health deficiencies in rating cycle 1.

  • This nursing home8
  • Florida average7.1 (694 with data)
  • U.S. average9.2 (14,652 with data)

Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.

Deficiencies since Sep 30, 2023

Inspectors cited 11 health deficiencies on 2 inspection dates since Sep 30, 2023. By level of harm: 1 actual harm, 10 potential for harm.

  • 0 Immediate jeopardy to resident health or safety
  • 1 Actual harm
  • 10 No actual harm, potential for more than minimal harm
  • 0 No actual harm, potential for minimal harm
The 10 most recent of 11 health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Jan 9, 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Quality of Life and Care DeficienciesG Actual harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0558Reasonably accommodate the needs and preferences of each resident.Resident Rights DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0583Keep residents' personal and medical records private and confidential.Resident Rights DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0759Ensure medication error rates are not 5 percent or greater.Pharmacy Service DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Jan 9, 2025F0791Provide or obtain dental services for each resident.Quality of Life and Care DeficienciesD Potential for harm, isolatedStandardDeficient, Provider has date of correction Feb 4, 2025
Feb 13, 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Mar 11, 2024
Feb 13, 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Mar 11, 2024
Show the other 1 deficiencies
Older health deficiencies since Sep 30, 2023
DateTagDeficiencyScope and severityInspection typeStatus
Feb 13, 2024F0880Provide and implement an infection prevention and control program.Infection Control DeficienciesD Potential for harm, isolatedComplaintDeficient, Provider has date of correction Mar 11, 2024

Staffing

Total nurse staffing

Reported hours per resident per day.

  • This nursing home3.36 hours
  • Florida average3.82 hours (680 with data)
  • U.S. average3.86 hours (14,351 with data)

Registered nurse staffing

Reported hours per resident per day.

  • This nursing home0.38 hours
  • Florida average0.73 hours (680 with data)
  • U.S. average0.69 hours (14,351 with data)

Nursing staff turnover

Share of nursing staff who left during the year, as reported to CMS.

  • This nursing home47.1%
  • Florida average41.4% (646 with data)
  • U.S. average45.8% (13,538 with data)

Penalties

CMS lists 1 penalty for this nursing home: 1 fine totaling $34,778, and 0 payment denials. CMS counts penalties from the last 3 years.

Facility details

Certified beds240
Average residents per day218.0
OwnershipFor profit - Limited Liability company
Provider typeMedicare and Medicaid
Inside a hospitalNo
Continuing care retirement communityNo
Resident and family councilBoth
Automatic sprinklers in all required areasYes
ChainAston Health (38 facilities)
Legal business nameRIVERWOOD CENTER LLC
First approved for Medicare and MedicaidMar 20, 1967
CountyDuval
CMS certification number105135

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Hospitals in Jacksonville
HospitalCMS overall ratingTypeEmergency services
Mayo ClinicAcute Care HospitalsYes
Ascension St Vincent's SouthsideAcute Care HospitalsYes
Baptist Health Medical Center - JacksonvilleAcute Care HospitalsYes
Shands JacksonvilleAcute Care HospitalsYes
Ascension St Vincent's RiversideAcute Care HospitalsYes
HCA Florida Memorial HospitalAcute Care HospitalsYes
NH JacksonvilleNot availableAcute Care - Department of DefenseYes
River Point Behavioral HealthNot availablePsychiatricNo

All 33 nursing homes and 9 hospitals in Jacksonville