healthcarefacts

Hospital in Plano, Texas

Baylor Scott & White Medical Center Plano

Acute Care Hospitals

4700 Alliance Boulevard, Plano, TX 75093
(469) 814-2000

CMS overall star rating

CMS gives this hospital an overall star rating of 4 out of 5. The rating summarizes the measure groups below. How to read hospital star ratings.

Compared with Texas and the U.S.

  • This hospital4
  • Texas average3.4 (216 rated)
  • U.S. average3.2 (3,174 rated)

Averages are the mean overall star rating of hospitals that have one in the CMS file: 216 in Texas, 3,174 nationwide. Hospitals without a rating are left out.

Measure groups

Each square is one measure in the CMS group. The comparison is the one CMS publishes: better than, no different from, or worse than the national rate.

Mortality

Measures of deaths within 30 days of care for certain conditions and procedures.

CMS reported 7 of 8 mortality measures for this hospital; none were worse than the national rate. Better: 1. No different: 6. Worse: 0.

Safety of care

Measures of infections and complications.

CMS reported 7 of 8 safety of care measures for this hospital; none were worse than the national rate. Better: 2. No different: 5. Worse: 0.

Readmission

Measures of unplanned returns to the hospital.

CMS reported 7 of 11 readmission measures for this hospital; none were worse than the national rate. Better: 1. No different: 6. Worse: 0.

Patient experience

CMS reported 15 of 15 patient experience measures for this hospital. This file does not say how they compare with the national rate.

Timely and effective care

CMS reported 7 of 10 timely and effective care measures for this hospital. This file does not say how they compare with the national rate.

Patient survey (HCAHPS)

Patient survey summary star rating

786 patients completed the survey between Oct 1, 2024 to Sep 30, 2025, a response rate of 23%. 83% of surveyed patients said they would definitely recommend the hospital. 81% of surveyed patients rated the hospital 9 or 10 out of 10.

  • This hospital4
  • Texas average3.3 (229 rated)
  • U.S. average3.3 (3,183 rated)

Mean patient survey summary star rating of hospitals that have one.

Survey topic star ratings
Nurse communication
Doctor communication
Communication about medicines
Discharge information
Cleanliness
Quietness at night
Overall hospital rating
Would recommend

Facility details

Hospital typeAcute Care Hospitals
OwnershipVoluntary non-profit - Other
Emergency servicesYes
Birthing-friendly designationNot available
CountyCollin
CMS certification number450890
Name in CMS fileBAYLOR SCOTT & WHITE MEDICAL CENTER PLANO

Also in Plano

Other hospitals in Plano
HospitalCMS overall ratingTypeEmergency services
Baylor Scott & White the Heart Hospital PlanoAcute Care HospitalsYes
Texas Health Presbyterian Hospital PlanoAcute Care HospitalsYes
Medical City PlanoAcute Care HospitalsYes
Childrens Medical Center PlanoNot availableChildrensYes
Legent Surgical Hospital PlanoNot availableAcute Care HospitalsYes
Texas Health Center for Diagnostics & Surgery PlanNot availableAcute Care HospitalsYes
Nursing homes in Plano
Nursing homeCMS overall ratingHealth inspection ratingCertified bedsOwnership
The Legacy at Willow Bend60Non profit - Corporation
Life Care Center of Plano120For profit - Limited Liability company
Prestonwood Rehabilitation & Nursing Center132Government - Hospital district
The Healthcare Resort of Plano70Non profit - Other
Collinwood Nursing and Rehabilitation120Non profit - Church related
Landmark of Plano Rehabilitation and Nursing Cente160For profit - Limited Liability company
The Park in Plano120For profit - Limited Liability company
Accel at Willow Bend110For profit - Corporation

All 7 hospitals and 9 nursing homes in Plano