Hospital in Plano, Texas
Baylor Scott & White the Heart Hospital Plano
Acute Care Hospitals
1100 Allied Drive, Plano, TX 75093
(469) 814-3278
CMS overall star rating
CMS gives this hospital an overall star rating of 4 out of 5. The rating summarizes the measure groups below. How to read hospital star ratings.
Compared with Texas and the U.S.
- This hospital4
- Texas average3.4 (216 rated)
- U.S. average3.2 (3,174 rated)
Averages are the mean overall star rating of hospitals that have one in the CMS file: 216 in Texas, 3,174 nationwide. Hospitals without a rating are left out.
Measure groups
Each square is one measure in the CMS group. The comparison is the one CMS publishes: better than, no different from, or worse than the national rate.
Mortality
Measures of deaths within 30 days of care for certain conditions and procedures.
CMS reported 6 of 8 mortality measures for this hospital; none were worse than the national rate. Better: 2. No different: 4. Worse: 0.
Safety of care
Measures of infections and complications.
CMS reported 3 of 8 safety of care measures for this hospital; none were worse than the national rate. Better: 1. No different: 2. Worse: 0.
Readmission
Measures of unplanned returns to the hospital.
CMS reported 6 of 11 readmission measures for this hospital; none were worse than the national rate. Better: 2. No different: 4. Worse: 0.
Patient experience
CMS reported 15 of 15 patient experience measures for this hospital. This file does not say how they compare with the national rate.
Timely and effective care
CMS reported 7 of 10 timely and effective care measures for this hospital. This file does not say how they compare with the national rate.
Patient survey (HCAHPS)
2,065 patients completed the survey between Oct 1, 2024 to Sep 30, 2025, a response rate of 33%. 88% of surveyed patients said they would definitely recommend the hospital. 87% of surveyed patients rated the hospital 9 or 10 out of 10.
- This hospital4
- Texas average3.3 (229 rated)
- U.S. average3.3 (3,183 rated)
Mean patient survey summary star rating of hospitals that have one.
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Facility details
| Hospital type | Acute Care Hospitals |
|---|---|
| Ownership | Physician |
| Emergency services | Yes |
| Birthing-friendly designation | Not available |
| County | Collin |
| CMS certification number | 670025 |
| Name in CMS file | BAYLOR SCOTT & WHITE THE HEART HOSPITAL PLANO |
Also in Plano
| Hospital | CMS overall rating | Type | Emergency services |
|---|---|---|---|
| Baylor Scott & White Medical Center Plano | Acute Care Hospitals | Yes | |
| Texas Health Presbyterian Hospital Plano | Acute Care Hospitals | Yes | |
| Medical City Plano | Acute Care Hospitals | Yes | |
| Childrens Medical Center Plano | Not available | Childrens | Yes |
| Legent Surgical Hospital Plano | Not available | Acute Care Hospitals | Yes |
| Texas Health Center for Diagnostics & Surgery Plan | Not available | Acute Care Hospitals | Yes |
| Nursing home | CMS overall rating | Health inspection rating | Certified beds | Ownership |
|---|---|---|---|---|
| The Legacy at Willow Bend | 60 | Non profit - Corporation | ||
| Life Care Center of Plano | 120 | For profit - Limited Liability company | ||
| Prestonwood Rehabilitation & Nursing Center | 132 | Government - Hospital district | ||
| The Healthcare Resort of Plano | 70 | Non profit - Other | ||
| Collinwood Nursing and Rehabilitation | 120 | Non profit - Church related | ||
| Landmark of Plano Rehabilitation and Nursing Cente | 160 | For profit - Limited Liability company | ||
| The Park in Plano | 120 | For profit - Limited Liability company | ||
| Accel at Willow Bend | 110 | For profit - Corporation |