healthcarefacts

Nursing home in Pensacola, Florida

Willowbrooke Court at Azalea Trace

Medicare and Medicaid

10100 HILLVIEW DR, Pensacola, FL 32514
(850) 478-5200

CMS star ratings

CMS gives this nursing home an overall star rating of 5 out of 5. Each rating is compared with the mean of rated nursing homes in Florida (691 for the overall rating) and in the U.S. (14,565). How to read an inspection report.

Overall rating

  • This nursing home5
  • Florida average3.3 (691 rated)
  • U.S. average3.0 (14,565 rated)

Health inspections

  • This nursing home5
  • Florida average2.9 (691 rated)
  • U.S. average2.8 (14,565 rated)

Staffing

  • This nursing home5
  • Florida average3.3 (686 rated)
  • U.S. average2.9 (14,494 rated)

Quality measures

  • This nursing home2
  • Florida average4.2 (686 rated)
  • U.S. average3.6 (14,495 rated)

Health inspections

Most recent standard health inspection (rating cycle 1): Aug 7, 2025. CMS counts 0 health deficiencies in rating cycle 1.

  • This nursing home0
  • Florida average7.1 (694 with data)
  • U.S. average9.2 (14,652 with data)

Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.

Deficiencies since Sep 30, 2023

The CMS file lists no health deficiencies for this nursing home since Sep 30, 2023.

Staffing

Total nurse staffing

Reported hours per resident per day.

  • This nursing home4.06 hours
  • Florida average3.82 hours (680 with data)
  • U.S. average3.86 hours (14,351 with data)

Registered nurse staffing

Reported hours per resident per day.

  • This nursing home1.10 hours
  • Florida average0.73 hours (680 with data)
  • U.S. average0.69 hours (14,351 with data)

Nursing staff turnover

Share of nursing staff who left during the year, as reported to CMS.

  • This nursing home25.0%
  • Florida average41.4% (646 with data)
  • U.S. average45.8% (13,538 with data)

Penalties

CMS lists 0 penalties for this nursing home: 0 fines totaling $0, and 0 payment denials. CMS counts penalties from the last 3 years.

Facility details

Certified beds24
Average residents per day10.6
OwnershipNon profit - Corporation
Provider typeMedicare and Medicaid
Inside a hospitalNo
Continuing care retirement communityYes
Resident and family councilResident
Automatic sprinklers in all required areasYes
ChainActs Retirement-Life Communities (27 facilities)
Legal business nameACTS RETIREMENT-LIFE COMMUNITIES INC
First approved for Medicare and MedicaidAug 20, 1983
CountyEscambia
CMS certification number105444

Also in Pensacola

Other nursing homes in Pensacola
Nursing homeCMS overall ratingHealth inspection ratingCertified bedsOwnership
Arcadia Health and Rehabilitation Center170For profit - Limited Liability company
Life Care Center of Pensacola120For profit - Limited Liability company
Solaris Healthcare Pensacola180For profit - Individual
Arabella Health & Wellness of Pensacola118For profit - Limited Liability company
Aviata at University Hills120For profit - Limited Liability company
Bayside Health and Rehabilitation Center120For profit - Corporation
Gulf Valor Rehabilitation By Harborview155For profit - Limited Liability company
Havens at Pensacola, The120For profit - Limited Liability company
Olive Branch Health and Rehabilitation Center90For profit - Limited Liability company
Specialty Health and Rehabilitation Center120For profit - Limited Liability company
Coral Bay at Pensacola, LLC210For profit - Partnership
Pensacola Nursing & Rehabilitation Center120For profit - Limited Liability company
Hospitals in Pensacola
HospitalCMS overall ratingTypeEmergency services
Baptist HospitalAcute Care HospitalsYes
Sacred Heart HospitalAcute Care HospitalsYes
HCA Florida West HospitalAcute Care HospitalsYes

All 15 nursing homes and 3 hospitals in Pensacola