Nursing home in Pensacola, Florida
Havens at Pensacola, The
Medicare and Medicaid
1900 SUMMIT BOULEVARD, Pensacola, FL 32503
(850) 746-0700
CMS star ratings
CMS gives this nursing home an overall star rating of 4 out of 5. Each rating is compared with the mean of rated nursing homes in Florida (691 for the overall rating) and in the U.S. (14,565). How to read an inspection report.
Overall rating
- This nursing home4
- Florida average3.3 (691 rated)
- U.S. average3.0 (14,565 rated)
Health inspections
- This nursing home4
- Florida average2.9 (691 rated)
- U.S. average2.8 (14,565 rated)
Staffing
- This nursing home4
- Florida average3.3 (686 rated)
- U.S. average2.9 (14,494 rated)
Quality measures
- This nursing home4
- Florida average4.2 (686 rated)
- U.S. average3.6 (14,495 rated)
Health inspections
Most recent standard health inspection (rating cycle 1): Jun 3, 2026. CMS counts 2 health deficiencies in rating cycle 1.
- This nursing home2
- Florida average7.1 (694 with data)
- U.S. average9.2 (14,652 with data)
Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.
Deficiencies since Sep 30, 2023
Inspectors cited 7 health deficiencies on 3 inspection dates since Sep 30, 2023. By level of harm: 7 potential for harm.
- 0 Immediate jeopardy to resident health or safety
- 0 Actual harm
- 7 No actual harm, potential for more than minimal harm
- 0 No actual harm, potential for minimal harm
| Date | Tag | Deficiency | Scope and severity | Inspection type | Status |
|---|---|---|---|---|---|
| Jun 3, 2026 | F0880 | Provide and implement an infection prevention and control program.Infection Control Deficiencies | E Potential for harm, pattern | Standard | Deficient, Provider has date of correction Jul 29, 2026 |
| Jun 3, 2026 | F0759 | Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Jul 29, 2026 |
| Mar 6, 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations.Infection Control Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 31, 2025 |
| Dec 14, 2023 | F0732 | Post nurse staffing information every day.Nursing and Physician Services Deficiencies | E Potential for harm, pattern | Standard | Deficient, Provider has date of correction Feb 15, 2024 |
| Dec 14, 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident Rights Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Feb 15, 2024 |
| Dec 14, 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Feb 15, 2024 |
| Dec 14, 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area.Environmental Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Feb 15, 2024 |
Staffing
Total nurse staffing
Reported hours per resident per day.
- This nursing home3.80 hours
- Florida average3.82 hours (680 with data)
- U.S. average3.86 hours (14,351 with data)
Registered nurse staffing
Reported hours per resident per day.
- This nursing home0.67 hours
- Florida average0.73 hours (680 with data)
- U.S. average0.69 hours (14,351 with data)
Nursing staff turnover
Share of nursing staff who left during the year, as reported to CMS.
- This nursing home51.8%
- Florida average41.4% (646 with data)
- U.S. average45.8% (13,538 with data)
Penalties
CMS lists 0 penalties for this nursing home: 0 fines totaling $0, and 0 payment denials. CMS counts penalties from the last 3 years.
Facility details
| Certified beds | 120 |
|---|---|
| Average residents per day | 110.7 |
| Ownership | For profit - Limited Liability company |
| Provider type | Medicare and Medicaid |
| Inside a hospital | No |
| Continuing care retirement community | No |
| Resident and family council | Both |
| Automatic sprinklers in all required areas | Yes |
| Chain | Not part of a chain in the CMS file |
| Legal business name | HAVENS SNF OPERATOR LLC |
| First approved for Medicare and Medicaid | Apr 1, 2003 |
| County | Escambia |
| CMS certification number | 106052 |
Also in Pensacola
| Nursing home | CMS overall rating | Health inspection rating | Certified beds | Ownership |
|---|---|---|---|---|
| Arcadia Health and Rehabilitation Center | 170 | For profit - Limited Liability company | ||
| Life Care Center of Pensacola | 120 | For profit - Limited Liability company | ||
| Solaris Healthcare Pensacola | 180 | For profit - Individual | ||
| Willowbrooke Court at Azalea Trace | 24 | Non profit - Corporation | ||
| Arabella Health & Wellness of Pensacola | 118 | For profit - Limited Liability company | ||
| Aviata at University Hills | 120 | For profit - Limited Liability company | ||
| Bayside Health and Rehabilitation Center | 120 | For profit - Corporation | ||
| Gulf Valor Rehabilitation By Harborview | 155 | For profit - Limited Liability company | ||
| Olive Branch Health and Rehabilitation Center | 90 | For profit - Limited Liability company | ||
| Specialty Health and Rehabilitation Center | 120 | For profit - Limited Liability company | ||
| Coral Bay at Pensacola, LLC | 210 | For profit - Partnership | ||
| Pensacola Nursing & Rehabilitation Center | 120 | For profit - Limited Liability company |
| Hospital | CMS overall rating | Type | Emergency services |
|---|---|---|---|
| Baptist Hospital | Acute Care Hospitals | Yes | |
| Sacred Heart Hospital | Acute Care Hospitals | Yes | |
| HCA Florida West Hospital | Acute Care Hospitals | Yes |