Nursing home in Jacksonville, Florida
Dolphin Pointe Health Care Center
Medicare and Medicaid
5355 DOLPHIN POINT BLVD, Jacksonville, FL 32211
(937) 434-8820
CMS star ratings
CMS gives this nursing home an overall star rating of 3 out of 5. Each rating is compared with the mean of rated nursing homes in Florida (691 for the overall rating) and in the U.S. (14,565). How to read an inspection report.
Overall rating
- This nursing home3
- Florida average3.3 (691 rated)
- U.S. average3.0 (14,565 rated)
Health inspections
- This nursing home3
- Florida average2.9 (691 rated)
- U.S. average2.8 (14,565 rated)
Staffing
- This nursing home3
- Florida average3.3 (686 rated)
- U.S. average2.9 (14,494 rated)
Quality measures
- This nursing home3
- Florida average4.2 (686 rated)
- U.S. average3.6 (14,495 rated)
Health inspections
Most recent standard health inspection (rating cycle 1): Jan 30, 2026. CMS counts 5 health deficiencies in rating cycle 1.
- This nursing home5
- Florida average7.1 (694 with data)
- U.S. average9.2 (14,652 with data)
Rating cycle 1 health deficiencies. Averages include every nursing home with a count in the CMS file; fewer is better.
Deficiencies since Sep 30, 2023
Inspectors cited 14 health deficiencies on 2 inspection dates since Sep 30, 2023. By level of harm: 14 potential for harm.
- 0 Immediate jeopardy to resident health or safety
- 0 Actual harm
- 14 No actual harm, potential for more than minimal harm
- 0 No actual harm, potential for minimal harm
| Date | Tag | Deficiency | Scope and severity | Inspection type | Status |
|---|---|---|---|---|---|
| Jan 30, 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies | F Potential for harm, widespread | Standard | Deficient, Provider has date of correction Mar 13, 2026 |
| Jan 30, 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies | E Potential for harm, pattern | Standard | Deficient, Provider has date of correction Mar 13, 2026 |
| Jan 30, 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate.Resident Rights Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 13, 2026 |
| Jan 30, 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and Exploitation Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 13, 2026 |
| Jan 30, 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 13, 2026 |
| Feb 15, 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies | F Potential for harm, widespread | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident Rights Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
Show the other 4 deficiencies
| Date | Tag | Deficiency | Scope and severity | Inspection type | Status |
|---|---|---|---|---|---|
| Feb 15, 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0759 | Ensure medication error rates are not 5 percent or greater.Pharmacy Service Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
| Feb 15, 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies | D Potential for harm, isolated | Standard | Deficient, Provider has date of correction Mar 15, 2024 |
Staffing
Total nurse staffing
Reported hours per resident per day.
- This nursing home4.09 hours
- Florida average3.82 hours (680 with data)
- U.S. average3.86 hours (14,351 with data)
Registered nurse staffing
Reported hours per resident per day.
- This nursing home0.42 hours
- Florida average0.73 hours (680 with data)
- U.S. average0.69 hours (14,351 with data)
Nursing staff turnover
Share of nursing staff who left during the year, as reported to CMS.
- This nursing home55.8%
- Florida average41.4% (646 with data)
- U.S. average45.8% (13,538 with data)
Penalties
CMS lists 0 penalties for this nursing home: 0 fines totaling $0, and 0 payment denials. CMS counts penalties from the last 3 years.
Facility details
| Certified beds | 146 |
|---|---|
| Average residents per day | 134.3 |
| Ownership | For profit - Limited Liability company |
| Provider type | Medicare and Medicaid |
| Inside a hospital | No |
| Continuing care retirement community | No |
| Resident and family council | Both |
| Automatic sprinklers in all required areas | Yes |
| Chain | Not part of a chain in the CMS file |
| Legal business name | DOLPHIN POINTE HEALTH CARE LLC |
| First approved for Medicare and Medicaid | Mar 31, 2020 |
| County | Duval |
| CMS certification number | 106135 |
Also in Jacksonville
| Nursing home | CMS overall rating | Health inspection rating | Certified beds | Ownership |
|---|---|---|---|---|
| River Garden Hebrew Home for the Aged | 180 | Non profit - Corporation | ||
| Terrace of Jacksonville, The | 180 | For profit - Limited Liability company | ||
| Aviata at Harts Harbor | 180 | For profit - Corporation | ||
| First Coast Health and Rehabilitation Center | 100 | Non profit - Corporation | ||
| Regents Park of Jacksonville | 120 | For profit - Limited Liability company | ||
| Aviata at San Jose | 120 | For profit - Corporation | ||
| Riverside Post Acute | 240 | For profit - Corporation | ||
| Vivo Healthcare University | 117 | For profit - Corporation | ||
| Bartram Crossing | 100 | Non profit - Corporation | ||
| Jacksonville Rehabilitation and Nursing | 120 | For profit - Limited Liability company | ||
| Riverwood Center | 240 | For profit - Limited Liability company | ||
| Westside Oaks Rehabilitation & Nursing Center | 180 | For profit - Limited Liability company |
| Hospital | CMS overall rating | Type | Emergency services |
|---|---|---|---|
| Mayo Clinic | Acute Care Hospitals | Yes | |
| Ascension St Vincent's Southside | Acute Care Hospitals | Yes | |
| Baptist Health Medical Center - Jacksonville | Acute Care Hospitals | Yes | |
| Shands Jacksonville | Acute Care Hospitals | Yes | |
| Ascension St Vincent's Riverside | Acute Care Hospitals | Yes | |
| HCA Florida Memorial Hospital | Acute Care Hospitals | Yes | |
| NH Jacksonville | Not available | Acute Care - Department of Defense | Yes |
| River Point Behavioral Health | Not available | Psychiatric | No |